Printer issues

 

Dear all,

Sometimes I feel like I am under a bad spell because of issues appearing after issues.

So far the print tests were fine, but recently there is an annoying ammount of chances for the paper getting jammed (virtually, not physically) in the new printer. We are talking about one single print out of 5 or 6 attempts.

I won’t be giving brand names but the nightmare I am living with this printer is awful.

Feeling abandoned by the former company in front of customers with faulty decals and other issues, I saw myself forced to take measures and do things on my own; so far, the road is being very, very difficult.

I reject the option of contacting a second company because I want to face this myself, provide the decals going through my own inspection, due lack of trust, due viability, just in the same way I make each photo etched parts for all the items.

It makes me feel sad, because I worked so hard on all the artworks I’ve done so far, I find myself in an stressful situation which is affecting my work with the other items.

I keep in contact with the customer service to find a solution to this, but everything takes time and it is more pressure added to the list.

I do not know whether I lost the inversion or not, but I will defenitely do my very best to overcome this situation no matter what.

September has started the wrong way, but it is not how it starts but how it ends.

Will try to relax working on the current items and making stock units, unfortunately I can’t divide myself into two, so I have to learn to do both tasks in an orderly method.

 

Thank you all for your patience,

Guillem

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